Network printers are the best type of printer to have in a business environment. And yet, we see so many printers ill-equipped for the task for which they are needed. Why is this? I think the main reason is that business owners do not understand the difference between network printers and USB models, and why they would want one vs …
What Are Good Backups?
What exactly are good backups? We cover most every detail of this in our 3-2-1 Backup plan. But to put it simply, a good backup… Exists in at least 3 copies On 2 different types of media with at least 1 copy being offsite We are of the opinion that you can never have too many backups of your data. However, …
Passwords
Like it or not, passwords have become the bane of using technology. They’re the backbone of every facet of technology life and they are simultaneously a complete pain to manage. An average user has at least 10 different passwords to maintain, and that’s a very low estimate when considering a user may have accounts for work and personal life.
Is Your Mobile Phone Backed Up?
This seems like a weird thing to ask, and just a few short years ago it would have been. But consider how much more we do with our mobile phone than we used to. We still call them phones and yet, for many of us, the phone feature is often the feature we use the least. Do you text people …
Antiviruses and Malware
We’ve all known the existence of viruses on computers for longer than we can remember. And everyone knows the top two names in the antivirus industry…Mcafee and Norton. So the problem becomes that such a known issue has, what is assumed to be, such a known solution. Buy an antivirus, install it on the computer, and you’re safe. This notion …
Office Does Not Come With Windows
For over two decades this misunderstanding has persisted, so it still bears repeating…Office is not free and it does not come with a new computer. Let me say that again, emphasizing two distinct points… Microsoft Office is not free Microsoft Office does not come free with the purchase of a new computer.
Encryption
Encryption has been a big topic for the past few years. Encryption has been around for years, though it has only recently gained attention in the public eye. Security concerns and the needs vs the right to privacy have propelled this topic. I won’t weigh on on the politics of encryption…there are plenty of people ready to give their opinion on the …
Email Etiquette
Email etiquette is something overlooked quite often. I know because I correspond through email regularly and more often than I care to admit. Because of the nature of the medium, it can often be hard to discern the temperament, intent, and tone of a conversation. While good email etiquette cannot guarantee misunderstandings won’t happen, it can go a long way …
Using the TO:, CC:, and BCC: fields in Emails
This article originally started as one of the points in the email etiquette article I wrote. But I quickly realized this one point has a number of issues to address on its own. For that reason, I decided to give it it’s own deserved article. First, to clear up the conversation, it is necesasry to define what each of the …
Slow Computers…
This is probably the most often asked question from our clients and, unfortunately, there is no one specific answer. However, there are several common problems that cause slow computers, and we’ll tell you what they are. The first is malware (viruses, spyware, adware, etc.). These programs are installed without your knowing or acceptance just by going to the wrong websites. …